Frequently Asked Questions
Everything you need to know about our premium home decor and art supplies.
What is the typical shipping timeframe for my order?
Standard domestic orders usually arrive within 5-7 business days. International shipping can take between 10-21 business days depending on your location and local customs processing.
How do you ensure art prints are not damaged during transit?
We take extreme care in our packaging. All prints are shipped in heavy-duty cardboard tubes or rigid flat mailers with protective sleeves to ensure they arrive in pristine condition.
What is your return policy for home decor items?
We offer a 30-day return window for most items. Products must be in their original, unused condition and packaging. Please note that custom-made or personalized items are final sale.
Are the materials used in your products eco-friendly?
Yes, we prioritize sustainability. Our paper products are FSC-certified, and we use high-quality, non-toxic pigments and recyclable packaging materials whenever possible.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.
Do you offer wholesale opportunities for interior designers?
We do welcome partnerships with professionals in the home industry. Please contact our support team with your business details to apply for a trade account and access volume pricing.